Property Login Request demo
Operating platform · extended stay

Built for the way extended stay actually works.

Hotel tech was built for three-night stays. You run thirty. ExtendIQ makes stay extensions seamless for the guest, after-hours communication effortless for your front desk,[...]

Request a demo See the platform
Built for
Independent operators Management groups Portfolio teams
$16.3B
Extended stay revenue · 2024
273
U.S. submarkets over-indexing on 7+ night stays
71.4%
ES Lower Tier occupancy · 2025
+2%
YoY room-night growth · YTD Nov 2025
Why it matters

Every day your PMS treats a 30-night guest like a 3-night guest, you lose money.

Extension conversations stuck in WhatsApp. Front desk staff drowning in after-hours messages. Housekeeping routes set for transient turns. None of this is your team’s [...]

01
Extensions die in the inbox
“I’ll probably stay another week” gets said at the desk, never gets formalized, and the guest checks out on the original date. The revenue walks out wi[...]
02
After-hours messages wait until morning
Most messages sent after 10 PM are questions the property already knows the answer to — WiFi, housekeeping schedules, billing. They sit until 7 AM anyway.
03
Front desk hours lost to paging
Coordinating housekeeping, maintenance, and guest requests across radios and group chats eats hours of front desk time every single week.
04
At-risk stays nobody sees
Stays shorten and cancel after days of visible signal — skipped housekeeping, no requests, no messages. No system is watching, so nobody saves the stay.
The platform

One operating layer. Built for the three things you do every day.

Stay extensions. Guest communication. Housekeeping operations. Three modules, one Command Center, one Guest App — designed together, shipped together. No stack to duct-tap[...]

01 · Command Center

The single view your front desk wishes their PMS had.

Arrivals, extension requests, open guest messages, housekeeping tickets, flagged stays — one screen, one truth, updated in real time. The stuff your team copies betw[...]

  • Arrivals and departures with stay-length context
  • Extension requests queued and ready to confirm
  • Open guest messages across concierge and direct channels
  • Housekeeping and maintenance tickets, prioritized
1 screen
Arrivals, extensions, messages, and housekeeping — one view, one truth, no tab-hopping
app.extendiq.io / property-248 / command
Live
Operate
Command
Arrivals
Departures
Stays
Rooms
Guest
Inbox
Lifecycle
Business
Extensions
Activity

Today · Wed Apr 22

Updated 12s ago
Occupied
142/168
+4 vs Tuesday
Arriving today
11
8 mobile check-in
Extension requests
6
2 awaiting reply
Open requests
23
9 housekeeping · 14 msg
Stays needing attention
7 items · updated 12s ago
RoomGuestItemNightsStatus
3104A. OkonkwoExtension · 14 more nights22Confirm
2218M. HuertaAfter-hours message · WiFi29Auto
1512R. Park3 housekeeping tickets open14Urgent
4402S. BlumLate check-out request8Action
3309L. VargaNo housekeeping for 7d19Review
02 · Stay Extensions

The conversation that used to take three days, in three taps.

Your guest opens the app, picks a new checkout date, and the system drafts the extension — same room or upgrade, new rate applied, summary sent. Your team confirms i[...]

  • Self-serve extension flow from the guest app, with photo of summary
  • Room availability check · same-room continuation or upgrade options
  • Rate ladder applied automatically as the stay crosses 7 and 30 nights
  • Staff confirmation in one tap · full audit trail per request
3 taps
From “I want to extend” to a confirmed extension — that’s the whole flow, by design

See how ExtendIQ’s stay extension software works →

app.extendiq.io / extensions / ext-204-098
Live
Extension Request · EXT-204-098

M. HUERTA · ROOM 2218

Submitted 9m ago · via Guest App
Pending
Requested
14 more nights · through Apr 27
Currently night 22 of 22 · new total would be 36 nights
Current rate (weekly)$89/night
New rate (monthly, day 30+)$79/night
Nights at new rate8 of 14
Action requiredConfirm
Room availability · Apr 14 – 27
Same room · 2218
DELUXE KING · NO TURNOVER
Available
Upgrade · 2091
SUITE · +$50 / NIGHT
Optional
Guest history
Previous stays3
Avg stay length28 nights
Issues raised0
Balance
$2,935.20
Next charge · Apr 22
Concierge
How can I help?
Your weekly clean is Friday, 10 AM to 2 PM. Want to change it?
Friday’s good
Confirmed. Anything else?
Can I extend through next month?
Yes — I’ll draft 30 more nights and route to Priya for confirmation. She’ll send you the new schedule within the hour.
Ask anything…
Implementation

From contract to launch in 30 days.

Most PMS migrations take a quarter. We’ve built ExtendIQ’s onboarding around the four things that actually matter: data, configuration, staff training, and guest[...]

Week 01

Data assessment

We map your current PMS, accounting, CRM, and messaging. Where the data lives. Where the gaps are.

Discovery
Week 02

Property setup

Rooms, rates, housekeeping routes, staff roles, integrations. Configured to your operation, not a template.

Configuration
Week 03

Staff onboarding

Front desk, housekeeping, AR, and maintenance trained on the modules they actually use. Recorded sessions, no slides.

Training
Week 04

Guest handoff

Migration weekend with us on site. Existing stays move over. Guest app rolls out. Concierge goes live Monday.

Launch
Three apps · one platform

Admin, staff, and guest — designed together, shipped together.

Every other PMS bolts the staff app onto the admin tool and the guest app onto a third-party. Ours were built as one system. Same data model, same brand, same release.

Admin · web

Command the property from one console.

Operations, extensions, messaging, staff, AI monitoring, and audit log. Built for property managers running 50–200 rooms.

admin · dashboard
Occupancy
84%
Open requests
23
Avg resolution
18m
Staff on-shift
12
Live operations7 active
Today’s revenue$48.2k
Staff · mobile

The shift, in your pocket.

Housekeeping, maintenance, and front-desk staff get the requests, timeline, and handoff they need — nothing else.

Good morning
John K.
On shift · housekeeping
8 hr 0 min
3 tasks assigned · 2 accepted
Next task
Room 302
PRIORITY · ALLERGY
Accept
Defer
Guest · mobile

Stay control, in plain language.

Digital key, folio, concierge, requests, extensions. Branded to your property — your guests never see ours.

Welcome to
The Hibiscus
Your stay · night 12
Room 204
Check-out Wed 13 May
Unlock
Concierge
Folio
Extend
Active request
Housekeeping · in progress
AI Concierge

The guest asks. ExtendIQ answers. Your team keeps moving.

Forty-plus topics handled in plain language: WiFi, stay extensions, housekeeping, maintenance, local recommendations, and the everyday questions that pile up after 10 PM. [...]

40+
Topics handled in plain language
0
Extensions confirmed without your team’s sign-off
Try it in a demo Reset conversation
ExtendIQ Concierge
Property 248 · scripted demo
Field Note · Issue 004 7 min read

The $16.3B gap: why extended stay is the most under-operated segment in hospitality.

Extended stay is growing, outperforming, and pricing stronger than it did before the pandemic. But most operators run it on software built for three-night turns, so every gain leaks be[...] Read the field note

$7.0B
Non-ES hotels · 7–29 night revenue (2024)
2× ES capture
$3.5B
ES hotels · 7–29 night revenue (2024)
Capacity gap
$3.9B
ES hotels · 30+ night revenue (2024)
ES wins outright
$1.9B
Non-ES · 30+ night revenue (2024)
Half of ES
Built for

Properties with extended stay as a meaningful share of nights.

If 30% or more of your room-nights are 7+ nights, ExtendIQ pays for itself in the first ninety days. Below that, transient PMS still wins on price. We’ll tell you whic[...]

Essentials

Single property · getting started

$500/ month
Per property · no per-room fees
  • Command Center, Stay Extensions, Housekeeping
  • Guest App with QR authentication
  • Core analytics dashboard
  • Implementation in 30 days
  • Email support · 24h SLA
Request demo
Professional · most popular

Full platform · 50–200 rooms

$1,500/ month
Per property · no per-room fees
  • Everything in Essentials
  • AI Concierge · unlimited threads
  • Advanced analytics + at-risk stay signals
  • API access + integrations
  • Priority support · 4h SLA
  • Dedicated implementation manager
Request demo
Enterprise

Multi-property · portfolios and brands

From $5,000/ month
Custom scope · annual contract
  • Everything in Professional
  • Multi-property management + cohort view
  • White-label guest app
  • Custom integrations
  • SSO + SCIM + audit log export
  • Dedicated CSM · 1h SLA
Talk to sales
Integrations

Works with the systems you already run.

FAQ

Honest answers, before you call.

Most questions we hear in the first thirty minutes of a demo. If yours isn’t here, email hello@extendi[...]

Transient PMS vendors bolt “long stay” modules onto a nightly-turn core. Extensions live in WhatsApp threads, after-hours messages pile up until m[...]

No. ExtendIQ works alongside your PMS, not instead of it. Extensions, guest communication, and housekeeping run in ExtendIQ; billing, folio, and payment stay [...]

We’ll tell you. Below that threshold, a transient PMS is usually still the better economic call and we won’t fit you. Our best operators are 50–[...]

It answers — autonomously — for the topics it’s been trained on at your property (WiFi, housekeeping schedules, amenities, local recommendations, ma[...]

No. Guests scan a QR code at check-in and device ID authentication signs them in instantly — no app download, no account creation, no passwords. It works ex[...]

Not yet. Our current focus is the three things our pilot operators told us hurt most: extensions, after-hours communication, and housekeeping coordination. Bi[...]

Four weeks. Week 1 data assessment, week 2 property configuration, week 3 staff training, week 4 migration weekend. Our implementation team is on site for go-[...]

U.S. region, encrypted at rest and in transit, hosted on Supabase running on AWS infrastructure. Our infrastructure providers hold SOC 2 Type II certification[...]

Yes. Your property name, your logo, your color palette, your domain. Guests see your brand, not ExtendIQ — branded guest app, branded push notifications, br[...]

A note from the founder
We started ExtendIQ after sitting with the front desk of a 184-room ES property and watching them work the extension queue out of three WhatsApp threads, a clipboard, and a dry-erase boar[...]
J
Jean Camille Co-founder · ExtendIQ
The conversation

If your extension queue lives in WhatsApp, it’s worth a look.

Thirty minutes. We’ll show you the workflows that took your team weeks to build in spreadsheets, running natively.

Request a demo Read the field note